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Around 12 years ago I wrote an article that takes a look at four different types of performers and their impact on the morale of others. This concept of stars, keepers, deadwood and viruses still resonates today. Why? Because many managers, public or private, unionized or not, would rather take the path of least resistance. …
Continue reading “Who Are The REAL Stars In Your Organization?”
The New Strategy For Human Resources It’s been nearly 20 years since I attended a Human Resources conference in which the grand rallying cry was “turning HR into a strategic business partner.” Recently, I attended another Human Resources conference and saw a show of hands revealed that the same issue was still on the mind …
When I began in the field of consulting I came from a background in education with a focus on the developmental stages of children and the behaviours of the different stages. It was a natural transition to start with a focus on behaviours at work. But in the mid 1980’s when I approached some senior …
A recent Toronto publication highlighted the 50 best places to work in Toronto. For each of the companies, they identified the reason for their selection. I found it curious that the criteria for being identified as company to work for was based solely on their Corporate Social Responsibility (CSR) activities. The assumption being that if …
What exactly is an employee brand? Recently, a number of clients asked me to clarify their thinking on this question. Unfortunately, reading what’s written in reputable publications, they’d developed some unhelpful misconceptions and misunderstandings. Here’s what I told them to set them straight.What is a brand? A brand is simply your reputation. It’s based on …
Looking Beyond the Hype Traveling the world to meet clients and speak at conferences, it’s interesting that one topic is almost always on the agenda: Millennials. There’s power to millennials. They are desired and feared. In the eyes of the leaders I talk to, they are treated almost like a global force, a distinct nation …
Continue reading “To Retain Millennials, Understand What Shaped Them”
When helping clients set up their recruitment and selection process, one question will always come up. What do you recommend as a psychometric test? They are often taken aback when I say that I don’t recommend any of the specific psychometric tools. You need to select a tool that relates to the specific attributes for …
There is currently a flood of white papers and how-to manuals available on the Internet (many for free) on how to create a successful ‘agile performance management’ process. One problem is that the externally designed or off-the-shelf agile performance management systems will not work for you. In fact, if you are following an existing pre-formed …
Continue reading “Stop: Before You Change Your Performance Management, Think!”
Part II: 8 Keys to Getting it Right Some consulting firms claim there are ‘best practices’ for creating an agile performance management process. At best, there are some similar activities. No company does everything exactly the same. What some call “disruptions” of the old performance management paradigm, I call “common sense.” Here’s a list of …
Continue reading “Stop and Think Before You Change Your Performance Management Program! (Part 2)”
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