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 Culture is a funny thing. How it is defined seems to vary from book to book published on the subject of corporate culture. Central to the debate concerning howto define organizational culture is the tenability of change itself. Some consultants go as far as boldly sta...

September 12, 2018

There’s only one way to judge Nike’s Kaepernick decisio

For two years, NFL quarterback Colin Kaepernick has been a lightning rod in American culture – symbolizing a heroic stance for justice to some and disrespect for the flag to others. ​

By signing Kaepernick to an end...

When Howard Schultz returned to his role as CEO of Starbucks in January 2008, he admitted things were worse than he expected. To the right the ship, he put a new strategic business plan in place. 

This plan was unusual in one significant respect. It was not based on mar...

I'm weary as Hell The confusion I'm feelin'

Ain't no tongue can tell.

Bob Dylan “With God on Our Side” (1963)

I often hear corporate leaders say: “We need to change our culture.”

They go on to complain that the “old way of doing things is not getting us anywhere.”

So, they...

April 1, 2018

During my recent talk at a Conference Board of Canada session on culture, I had the opportunity to ask the audience questions. My brief survey gave me some insights into the confusion many have about corporate culture.

I asked the following questions:

1.   What is the fo...

October 22, 2017

In my previous letter I asked a simple question: why do leaders call everything a culture change when, more often than not, the change is in strategy and not culture? 

Culture change is a very big deal. It can be threatening to those who have been successful at making p...